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Welcome to the Iowa Utilities Board's Electronic Filing System (EFS). Use the links and the menu items on this page to search for documents
filed with or issued by the IUB on or after January 2, 2009, or to make regulatory filings with the IUB.
How and What to File in the EFS
The search menu items at the top of this page lead to searches for dockets, filings, documents, tariffs,
and companies. Within each search type, there are several ways to narrow the search and limit the results returned.
The Summary of Orders and Filings search will return a list of many of the filings made with the IUB as well as all the orders issued
by the IUB by date for a day or a time period since January 2, 2009.
Exceptions to the Electronic Filing Requirement
As provided by 199 IAC 14.2, electronic filing is mandatory as of January 2, 2009, with the following exceptions: (1) Filings made by any person who has been
excused from the requirement by board order; (2) Filings made in proceedings initiated before the effective date of the electronic filing requirement;
(3) Informal consumer complaints; (4) Written objections to applications for electric transmission line franchises, pipeline permits, or hazardous liquid
pipeline permits; (5) Comments from persons in any other proceeding in which comments from the public are permitted; (6) Payment of required fees. Any payment required at the time of filing of a document must be delivered to the board's records and
information center in person or by first-class mail or other delivery service. (199 IAC 14.4(1) - 14.4(6))
Searching for Information
Information is organized in the EFS by docket and filing and can be searched by anyone with a computer connection to the Internet. A user ID is helpful in filing but is not needed to access any public information filed with the IUB on or after January 2, 2009. Confidential information is not available through the EFS.
Consumer Complaints
Customer Complaints may be viewable in EFS and are subject to the Iowa Open Records Act. File an informal complaint by:
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using the online Customer Complaint Form; |
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letter addressed to Iowa Utilities Board, 1375 E. Court Avenue, Des Moines, IA 50319-0069; |
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email to customer@iub.iowa.gov; or |
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telephone at 1-877-565-4450 |
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For more information, please see the following links:
How is the EFS Organized?
The EFS organizes documents in dockets and filings.
A docket is a set of one or more filings, each containing one or more documents. Docket types are intended to reflect the general content of the case and pertinent procedural characteristics.
Click here for a list of docket types.
A filing is a set of one or more documents submitted together and related to a particular docket.
Documents are the heart of the EFS. There are several ways to find public documents and several ways to narrow the search, including by docket, filing, document title, submitting party, or document type.
The EFS also contains information about utility companies, as well as electronic versions of the tariff books for regulated companies that are required to have tariff books on file with the IUB.
Registration and Account Information
Support
Contact the EFS Help Desk:
Iowa Utilities Board
Phone: (515) 725-7337
E-Mail: EFS Help Desk
Business and support hours:
Monday through Friday
8 am to 4:30 pm
except State Holidays
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