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Notice about the IUB 24/7 transition for company information:
The IUB is currently in the process of transitioning company and contact
information to the new IUB 24/7 application.
Some of the initial impacts to EFS include;
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Shared username and password between IUB 24/7 and the EFS.
All current registered EFS users will need to re-register
in IUB 24/7 to be able to login to the EFS.
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Company and contact updates will be company managed in IUB 24/7.
Companies will be invited to set up their IUB 24/7 profile in a
phased launch, you can read more about the launch
here.
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All docket information, filings, and service list management
will remain in the EFS.
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Welcome to the Iowa Utilities Board's Electronic Filing System (EFS). Use the
links and the menu items on this page to search for documents filed with or issued by the IUB on
or after January 2, 2009, or to make regulatory filings with the IUB.
How and What to File in the EFS
Exceptions to the Electronic Filing Requirement
As provided by 199 IAC 14.2, electronic filing is mandatory as of January 2, 2009,
with the following exceptions: (1) Filings made by any person who has been
excused from the requirement by board order; (2) Filings made in proceedings initiated before
the effective date of the electronic filing requirement;
(3) Informal consumer complaints; (4) Written objections to applications for electric
transmission line franchises, pipeline permits, or hazardous liquid
pipeline permits; (5) Comments from persons in any other proceeding in which comments from the
public are permitted; (6) Payment of required fees. Any payment required at the time of filing
of a document must be delivered to the board's records and
information center in person or by first-class mail or other delivery service. (199 IAC 14.4(1)
- 14.4(6))
Consumer Complaints
Customer Complaints may be viewable in EFS and are subject to the Iowa Open Records
Act. File an informal complaint by:
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About the EFS and IUB 24/7
How is the EFS Organized?
The EFS organizes documents in dockets and filings.
A docket is a set of one or more filings, each containing
one or more documents. Docket types are intended to reflect the general content of the case and
pertinent procedural characteristics.
Click
here for a list of docket types.
A filing is a set of one or more documents
submitted together and related to a particular docket.
Documents are the heart of the EFS.
There are several ways to find public documents and several ways to narrow the search, including
by docket, filing, document title, submitting party, or document type.
IUB 24/7 can be used to look up information about
utility companies,
while electronic versions of the
tariff books
for regulated companies can be found in the EFS.
Registration and Account Information
As of [go-live date], user registration and account information
is managed in IUB 24/7. All users will need to sign-up in IUB 24/7
to be able to file in the Electronic Filing System.
The single account will be used for both IUB 24/7 and the EFS
Support
Contact the EFS Help Desk:
Iowa Utilities Board
Phone: (515) 725-7337
E-Mail: EFS Help Desk
Business and support hours:
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